eCigg UK

Call today on 02920 343345

Email us on info@ecigguk.co.uk

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Delivery & Return Policy

Free UK delivery on orders over £9.99

 

Order placed before 2 pm will be sent same day

 

Order placed on the weekend or holiday time delivery will dispatched the next working day

 

UK delivery

 

Royal mail 1st class sometime we use different courier services to ship your order safely.

 

International

 

We can deliver to most of the countries please contact us for exact shipping cost .you will be liable for customs and other taxes.

 

RETURNS

 

All items bought from us can be return on no fault basis within the 10days of the delivery. All items must be in original packing, and unused so we can resell them please note we don't take liquid back on fault basis

 

Return delivery cost will be paid by you.

 

FAULTY GOODS

 

All our goods made with the highest industrial standard .we got all the relevant certificate. Most of the eCiggUK products class as consumable

 

Batteries can have a life span of 250-300 charges

 

Atomiser life spam depend how much you using it average 5to 14 days

 

All our batteries comes with 28days manufacturing warrenty.it covers you for any manufacturing faults within the battery

 

Please note in following circumstances we will not be able to replace

 

-  Accidental damage

-  Mistreating issue

-  Damage button

 

Atomiser and clearomiser are dispatch on the dead on delivery basis if any problem report 24 hrs after receiving the delivery

 

All return items will have to come to us for assessment

 

Before returning any items please contact us at contact@ecigguk.co.uk for return form

 

We cannot process any claim without the return form

 

We only exchange no money back

 

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